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Privacy Policy

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Last updated on (11/4/2026)

AL ISRAA TOURISM is a tourism website belonging to an Egyptian travel and tourism company headquartered in Egypt, Aswan Governorate (Downtown, Sheikh Haroun area, next to Dr. Magdi Yacoub Hospital). We established it to provide our valued clients with everything they need and are looking for in the field of travel and tourism, both within Egypt and abroad. This stems from our extensive experience in this sector. We respect our clients’ privacy rights and take responsibility for protecting their personal information.

You can contact us through our contact page (https://israamamdouh.com/contact-2/). We are fully responsible for protecting your data. If you visit any other website linked in our article, please carefully review its privacy policy, as it is not subject to our privacy policy.

We would like to inform you how we collect and process your personal data in accordance with the provisions of the General Data Protection Regulation (GDPR).

What kind of data do we collect?

1-Automatically generated website visitor information

We collect information and data that is automatically transmitted or generated by your browser each time you visit our website. Such information includes the IP address, the browser used, the browser language, the operating system and user interface, the access device used, date and time of your access, the pages viewed on our website, and the time you spend on the Service Sites. Such data is stored for a period of two years and deleted automatically thereafter. We may use this information to investigate errors, to improve our site, and to assist you in completing any interrupted bookings In the future, when adding Tourist trips within Egypt and hotel booking services.

2-Data provided by you / user accounts

  • We collect and use the information you provide to us about yourself, your travel companions, and the planning of your trip by using When you use our website’s contact page.
  • When contacting us, we ask you to provide personal data, e.g., your name, your email address, phone number, government-issued identification numbers, emergency contact information, billing address, payment method, or credit card information. Because in the future we will add customized and high-quality services for tourist trips and hotel bookings within Egypt. We will ask you for the data that the respective transportation provider requires to complete the booking process.Our models will demonstrate this in the future what kind of data is required for each respective booking. We cannot process your booking without provision of the required data. Credit card information will be immediately passed on to the respective payment provider. When you make a booking for someone else (e.g. your travel companion, business travel), we will request personal information about such companions or such business.
  • We retain booking data and information requested from customers for 10 years, in accordance with trade and tax laws regarding legal retention periods after the contract or booking is concluded.
  • Call recording: When you make calls to Contact us via our contact numbers , you may be required to confirm that you have an existing reservation with us. Calls to may be recorded for quality control and training purposes, which includes using the recordings to process claims and for fraud detection purposes. Though not every call is recorded, call recordings are kept for a limited amount of time and automatically deleted after six (6) months, unless we have a legitimate interest to keep such recording for a longer period, including for fraud investigation or another legal purpose.
  • We may invite you to take part in surveys from time to time In the future, when activating booking services and offers. These surveys may help us conduct market research, analyze how to improve your experience on the Site, and improve the functionality and quality of our Products. We will collect the data provided by you when you submit any such survey responses.
  • Our website and services are for adults only. We do not knowingly collect personal information from children under the age of 13. In the event that we have knowledge that a child under the age of 13 has submitted any personal information to us via Site , we may use the email address or other contact information provided by the child for the sole purpose of responding to the child’s question or carrying out his or her request on a one-time-only basis. We will not use the email address provided by such a child for any other purpose, and we will delete such information from our records once their question has been answered or the request has been fulfilled. If we become aware that we have unknowingly collected personal contact information other than an email address from a child under the age of 13, we will delete the information immediately.

3-Newsletter and marketing emails

We will provide you with a newsletter service to keep you informed periodically about updates to our website, our offers, and our marketing services for future trips and bookings. It will also include information about us.

4-Cookies, web beacons, and similar technology

  • Like most other website operators, we use cookies, web beacons, and similar technology (collectively “Tracking Facilities”) when you visit or use our Site.
  • Cookies: are small text files that are stored by your browser on your computer or mobile device and which allow re-identification of your computer or mobile device, potentially across numerous websites, including the Service Sites. These cookies contain no personal data. Some of the cookies we use are automatically deleted upon expiry of your session, that is, when you close your browser (these are referred to as session cookies). Other cookies remain stored on your device and allow us, to recognize your browser during subsequent visits (persistent cookies).
  • Our use of Tracking Facilities allows us to collect information about our users in order to provide simpler and more convenient access to our Service Sites, or to enable us to provide certain services at all.
  • We use Tracking Facilities for the following purposes:
    • To save your user settings such as language and currency while on using Site, and between visits.
    • For the technical assignment of your visit to certain servers to ensure a safe transition between pages and search queries.
    • To monitor the performance of our systems By evaluating data based on the user
    • Service providers for website analysis, retargeting, and conversion tracking may also use Tracking Facilities
    • If you click a link on Site that takes you to the Another site , it is possible that such other websites also store cookies on your computer. We have no control over these providers’ cookies and the data collected in this way and we cannot accept any responsibility for our providers’ websites or their tracking practices. We encourage you to carefully review the privacy policies of any website that you visit.

5-How do we use cookies?

We use different categories of cookies for different purposes. These are:

  • Mandatory for Use: We use strictly necessary cookies that are essential for you to browse the website properly and use its core features. As such, they do not require your consent. These cookies will generally be first-party cookies It includes:.
    • Infrastructure: Infrastructure cookies are first-party cookies that are necessary for you to browse the website properly and use its core features. This is essential for the services we will provide in the future. , such as using our platform to search and book travel services.
    • Security: Security cookies are necessary to ensure an adequate level of security on our website. This includes user authentication files for secure payment and fraud prevention, which will be implemented in the future when activating travel and hotel booking services.
    • Functionalities: Core functionality cookies are necessary to ensure the proper functioning of our website and its essential features, such as travel service bookings and ticket issuance, which will be activated in the future.
  • Non-necessary cookies: These are cookies and similar technologies that help us understand how you use our website and improve your user experience. These may include third-party cookies for future marketing and personalization purposes.
    • Performance and Statistics: Performance & Statistics cookies are used to help understand personal and statistical use of our website to improve your user experience. As such they may include third-party cookies and similar technologies like analytics services. It allows us to gain important insights about the use of our website and how different settings affect your user experience.
    • Marketing: Marketing cookies are used to assist our marketing efforts and improve online advertising performance. They allow us to track your online activity in order to place personalized and relevant advertisements from third-party Ads partners. We may upload your user identifiers received from these cookies to our Ads partner platform such as Facebook, Google and others to help improve the personalization of the advertisements.

6-Retargeting

  • Our Site may use what are known as retargeting tags for presentation of interest-related.
  • A retargeting tag: is the name for a JavaScript element that is placed in our Service Site’s source code. If you visit a page on our Service Site that contains a retargeting tag, a provider of online advertising services (each a “Retargeting Provider”, Google, Facebook) places a cookie on your computer and allocates it to the corresponding retargeting target group lists. The Retargeting Provider uses the cookie to gather data related to your interests (the pages visited on the Service Sites or search queries), using pseudonymous identities. Based on that information, the Retargeting Provider displays interest-based ads. No directly personally identifying data is stored or transmitted, and the usage profiles will not be merged with your personal data. However, the Retargeting Provider can potentially identify you and track your visits on our website, in particular, if you are a registered user of the particular Retargeting Provider (if you have a Google or Facebook account).

7-Conversion tracking

  • We coordinate with a trusted advertising company, such as Google AdSense, by submitting our website to them to handle the process of displaying high-quality ads relevant to our website’s content. These ads use tools to measure campaign success, and their goal is to display ads that match your interests and help develop our website and increase its quality and effectiveness.
  • Our advertising partners use cookies and web beacons to measure certain parameters related to the success of an advertising campaign, display of an ad or user clicks. The cookies are not intended to personally identify you. For the lifetime of the cookie, the advertising partner can identify your clicks on an ad and your redirection to a certain landing page ( form input, confirmation page, newsletter subscription). Based on this information, the advertising partner generates conversion statistics. In addition, the statistics show the number of users who have reached a certain target page that has been marked with a “conversion tag”. The statistics do not include data that allows us to personally identify you.
  • Due to the Conversion Tracking tools, your browser automatically connects to the server of the advertising partners. We have no influence on the scope and further use of data collected by the Conversion Tracking tools of our advertising partners. The advertising partners receive the information that you have visited certain pages on the Service Sites or clicked on one of our ads. If you are a registered user of the advertising partner (if you have a Google or Facebook account), the advertising partner can relate your visits to such account data. Even if you are not a registered user with the advertising partner, the advertising partner may collect and store your IP address.

8-Web analytics and statistics / Google Analytics

The Site uses Google Analytics, a web analytics service provided by Google LLC. (“Google”). Google uses cookies, which are stored on the user’s computer and allow us to analyze the use of the Site. The information generated by the cookie about the use, including the user’s current, but truncated EU IP addresses, is transmitted to a Google server in the USA and stored there. your IP address will be truncated by Google within a European Union member state or a member state of the European Economic Area before transmission to the USA. Only in exceptional circumstances will the full IP address be transferred from the EU and truncated in the USA. Google will use this information on our behalf to evaluate the use of the Site, compiling reports on the activities of users of our services, and to provide other services associated with internet use. In addition, Google may also transfer this information to third-parties if required to do so by law or where such third-parties process the information on Google’s behalf. The IP address sent by your browser to Google Analytics will not be merged with other Google data.

9-Social Plugins

The Site uses what are referred to as social plugins by the following social media providers. This is in accordance with certain rules:

  • We use the so-called 2-click solution. If you visit the Site, no personal data is transferred to the plugin provider. You can recognize the plugin provider by the label or logo on the button. We permit you to communicate directly with the plugin provider via the button.
  • Only if you click the button and activate the plugin does the plugin provider receive the information that you have visited the respective page of the Site. If you have an account with the plugin provider and are logged in, the provider may relate your visit to the Site and your additional interaction with the social plugin (e.g. clicking on the “Like” button) to your user account (e.g. your Facebook account).
  • We have no influence on the data collected and processed by the plugin provider, nor do we know the full extent of the data processing, purposes, retention terms and deletion of data by the plugin provider. Please find additional information regarding data processing by the plugin provider in their respective privacy policies. These policies also include information regarding your rights and privacy-related configuration options.

Privacy Policy Updates

We occasionally update this Privacy Policy to reflect changes in our operations, legal obligations, or service features. Whenever an update is made, the latest version will be posted right here on this page.

For major updates, we’ll notify you in advance—either via email or through a clear message within our service—before the new version becomes effective. The “Last Updated” date at the top will also be modified to reflect the change.

We recommend reviewing this Privacy Policy from time to time to stay informed about how we manage and protect your personal data. Any new version will take effect once published on this page.

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