Skip to content

TERMS& CONDITIONS

Spread the love

Last updated: April 22, 2026

Al Israa Tourism Website

Al Israa Tourism is an Egyptian tourism website belonging to Israa Tourism Company. This company has limited responsibilities and specializes in tourism in Egypt. It is located in Aswan Governorate, in the Sheikh Haroun area, in the city center, opposite Dr. Magdi Yacoub Hospital, Arab Republic of Egypt. Believing in the importance of this sector, we created this website (Al Israa Tourism) to showcase our extensive experience in the field of international tourism, particularly in the Arab Republic of Egypt.

The Israa Tourism website logo is the same as the al Israa Tourism Company logo and is an integral part of it, as it reflects our identity. For more information about our website and company, please contact us through the contact section of the website via this link: (https://israamamdouh.com/contact-2/).

Our website now offers a very important primary service, which is to provide our valued customers with everything they need and are looking for in the field of travel and tourism through a collection of useful and comprehensive articles. Our services will not stop at this point, as we will provide in the future a distinguished collection of offers, tours, ticket bookings, travel experiences, activities, and places of accommodation within the Arab Republic of Egypt, with the availability of a secure and smooth booking and payment service.

Terms and Conditions of Al-Israa Tourism Website

  • First: Your visit to our website is a pleasure for us and places upon us a greater responsibility to provide you with the best tourism service. By visiting us, we consider you a partner in our website’s success, and we encourage you to maintain continuous communication with us to help us provide the best information and services related to tourism.
  • Second: We strive to provide advertising services for reputable tourism companies and websites through a trusted and distinguished advertising partner. However, please note that these advertising services on our website are not under our control and supervision, as they redirect you to the services of other tourism websites. Therefore, please review their policies before taking any action.
  • Third: In the future, we will be offering a range of tourism packages. Therefore, when you book a tour, experience, or any event featured on our website, you will become a client of the company. By participating in this booking, you acknowledge, with full legal capacity, that you have read, understood, and agree to all the terms and conditions that we will explain upon activating these services.
  • Fourth: We would like to inform you that while we strive to provide safe and reliable tourist information and services, participation in activities of a special nature, such as adventures, hiking, climbing, diving, and desert safaris, may involve natural hazards or accidents that could lead to physical injuries. Therefore, we will provide all data and information pertaining to these tours. Accordingly, the client bears full personal responsibility for their safety and physical health when choosing to book these trips.
  • Fifth: We would like to inform you that when providing tourist booking services in the future, we will not bear any civil or criminal liability for any accidents, injuries, or emergencies resulting from non-compliance with the rules or disobedience of the tour guide’s instructions.
  • Sixth: If you do not agree to the terms and conditions that we will announce when we launch our tourism services, you may refrain from using these services.
  • Seventh: By using our services, you agree to our Privacy Policy. Our Privacy Policy explains how we handle your personal data, how we collect and use it, and outlines your rights and the measures taken to protect your privacy.

Legal Capacity

The user acknowledges that they have reached the legal age of majority (18 years or older) and possess the mental and legal capacity to comply with the terms and conditions of our website, particularly those related to future travel booking services.

Website Usage and Data Accuracy

  • First: We pledge to all our clients to provide a wide range of accurate and useful tourism information and services for numerous experiences worldwide. This stems from our extensive experience in this field.
  • Second: When activating booking services for various tourism offers and experiences, we will request accurate data from our clients. Therefore, the client is obligated to provide 100% accurate and correct contact information. The client is solely responsible for reviewing the booking details (name, date, time, and quantity) before confirmation. The client must also provide a valid and available email address and a valid and available mobile phone number with WhatsApp activated to receive notifications and messages from us.
  • Third: Regarding the prices of services to be activated in the future and payment methods, we would like to inform you that these prices and payment methods are subject to automatic change and updates without prior notice.

Booking Confirmation and Entry Tickets

  • A booking is considered confirmed only after the payment process is successfully completed and an electronic confirmation message is received.
  • Booking confirmation emails do not constitute an entry ticket in themselves. Certain events require the Al Israa tourism team to issue and provide the Customer with official entry tickets separately. Therefore, the accuracy of contact data (Email and WhatsApp) is the decisive factor in ensuring the tickets reach you; any error or misspelling in entering this data falls under the Customer’s responsibility.

Cancellation and Modification Policy

  • First: When activating the booking service for our travel packages, we will clearly outline the cancellation policy and details for each service to the client before payment is completed. Therefore, cancellation is subject to the specific policy of each service. The client acknowledges their full responsibility to carefully review and read the cancellation and refund terms for the chosen service before finalizing the booking. Completing the payment constitutes final and unconditional acceptance of these policies.
  • Second: We will specify the timeframe (in hours or days) for cancellation of each service before the booking date and time. This allows the client to receive a full or partial refund within this timeframe.
  • Third: We will also explain the specific booking and cancellation details for each service. Some services, such as museum and park ticket bookings, are non-refundable and cannot be canceled once purchased. These are considered final bookings.

Prohibited Practices

  • It is forbidden to use the site for any illegal purpose or to perform any action that causes technical or moral harm to the site or its users.
  • Entering misleading information, impersonating others, or attempting unauthorized access to services is strictly prohibited.

Privacy

Data: Personal information is handled in accordance with the “Privacy Policy” approved on the platform. Your use of the site signifies your consent to the collection and processing of data in the interest of service provision.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: